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H-TS's avatar
H-TS
Trusted User
3 years ago
Solved

Future access to data if subscription cancelled

Hi,   There didn't really seem to be a suitable location for this question, so I've opted for "getting started" even though it's the complete opposite.   We are considering switching to another a...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi H-TS 

     

    The AccountRight Terms of Use outlines your situation and what you would need to know with regards to cancellations of subscriptions. However, in short, if you have a desktop/perpetual licence*, would be able to access (and record extra transactions) the company file locally and without live services. 

     

    Also to address your other points, AccountRight 2021 users would be able to receive free upgrades to their product going forward without a subscription being in place. You wouldn't be able to access live services, payroll tax tables and/or other benefits but you would continue to receive the automatic upgrades to the product. If you do need to install the software on another computer in the future, installers are made available on the Product Downloads page.


    *Serial number ending in 3424 would be one

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi H-TS 

 

The AccountRight Terms of Use outlines your situation and what you would need to know with regards to cancellations of subscriptions. However, in short, if you have a desktop/perpetual licence*, would be able to access (and record extra transactions) the company file locally and without live services. 

 

Also to address your other points, AccountRight 2021 users would be able to receive free upgrades to their product going forward without a subscription being in place. You wouldn't be able to access live services, payroll tax tables and/or other benefits but you would continue to receive the automatic upgrades to the product. If you do need to install the software on another computer in the future, installers are made available on the Product Downloads page.


*Serial number ending in 3424 would be one

  • H-TS's avatar
    H-TS
    Trusted User
    3 years ago

    Thank you. Nice to have that peace of mind if we go that way.