Forum Discussion

Deb14's avatar
Deb14
Experienced User
5 days ago

Having to Authenticate everytime I log in.

Hi all,   Since the latest update, every time I log in I am having to authenticate, and this could be four to five times within the 24 hour time frame.  I thought authentication was only required e...
Deb14's avatar
Deb14
Experienced User

Hi Mike,

Thanks so much for your response, I am now not requested for the authenticator every time.  Just curious, I have been having to log in every time, to get into clients accounts, even if I have exited only 5 minutes before, is this going to be the normal routine moving forward?

Deb

AmandaCL's avatar
AmandaCL
MYOB Moderator
13 hours ago

Hey Deb14 

You can switch between files without having to login multiple times in the AccountRight desktop by selecting File > Open from the top taskbar. If you're using the browser, you can do this by clicking on your business name and selecting Switch business. 

  • Deb14's avatar
    Deb14
    Experienced User
    12 hours ago

    Thank you so much Amanda, I actually never knew this.  Perfect solution for me.

    Cheers

    Deb

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