Forum Discussion

bower1's avatar
bower1
Experienced User
1 year ago

Hi, I am unable to authenticate Company files on line with older version MYOB Account right. Why does it keep requesting this every 3 or 4 months. Thankyou

  Hi, I am unable to authenticate Company files on line with older version MYOB Account right. Why does it keep requesting this every 3 or 4 months. Thankyou
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bower1's avatar
bower1
Experienced User
6 months ago

Good Afternoon, I am now having trouble again to authenticate my Company File ID again.  Can you please assist.  Thanks Kindly Lindy 

Doreen_P's avatar
Doreen_P
MYOB Moderator
6 months ago

Hi bower1,

 

If you can shoot me a private message with your 

 

  • Serial Number,
  • Company File ID,
  • Email address, and
  • Full name.

 

This way, I’ll be able to dive in and check your account for you.

 

Cheers,

Doreen

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