In following Q&A solution I deactivated a user and recreated with their same name but updated email address but received message "There is already a user with this name. Enter a different name." Is there any way you can just update the email address and have the same name?
Hi Maria6062,
Thank you for the post. To assist you further with changing user email address, please refer to this Change login email address.
If you continue to experience any issues, you can reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai
Hi Sai
The user did go into app.myob.com and same issue.
