Forum Discussion

MLockyear's avatar
MLockyear
Contributing Cover User
6 months ago

How to send a Private Message to a Moderator

Trying to send a Private Message to a moderator. I click on the Moderator's User name in an answer on the Community forum, comes up with his/her statistics, click on the option to send a Private Message and the resulting page has no messaging options on it. Just states the title "Private Messagesd". 

2 Replies

  • Celia_B's avatar
    Celia_B
    MYOB Moderator

    Hi MLockyear,

     

    Thank you for your post, and for expressing your concern to us. We regret to know that you are having difficulty sending a private message to one of our moderators. Your patience is very much appreciated.  

     

    We have already granted you access to send us a private message. Just click on your forum display picture at the top right-hand of your screen then choose the envelope icon that appears. And the private message window will appear.  

     

    If you still need assistance with this, or if you have questions, please feel free to create a new post. We are more than happy to help. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel

     

    • Celia_B's avatar
      Celia_B
      MYOB Moderator

      Hi MLockyear,

       

      We just want to check back with you regarding your concern. Are you able to send a private message to one of our moderators? If you still need assistance with your concerns, please feel free to post again. Rest assured that one of the MYOB Community Forum Moderators will be happy to assist you.

       

      Kind Regards, 

      Cel