Forum Discussion

Juliew65's avatar
Juliew65
Experienced User
10 days ago

How to stop sales invoices transfer to bill upload files dashboard

When I create a sales invoice it appears in my bill uploads . How can I stop this from happening ?
Earl_HD's avatar
Earl_HD
MYOB Moderator
10 days ago

Hi Juliew65,

Thanks for flagging this! It’s definitely a bit unusual for sales invoices you’ve created to pop up in the Intray. Best move from here is to get in touch with our team so they can jump in and take a closer look at what’s going on behind the scenes. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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