Forum Discussion

FionaMiriam's avatar
FionaMiriam
Experienced Cover User
1 year ago

Increase font size within MYOB display screen

Hi

 

Can you please add the option for MYOB to increase the font size.

 

I have changed my Windows system to increase the font size. Everything else has increased font size, but MYOB does not change. I've purchased super sized screens, but that doesn't increase the font size in MYOB. 

 

My team make mistakes, and I see everyone leaning forward and squintting at the screens trying to read the font.

 

The font size in MYOB seems to be around 6-8pt which is very small. 

 

This should be something that MYOB fixes based on accessability issues. MYOB should not be only available to people with 20/20 vision. 

38 Replies

  • I'd like to add my name to this "list" too.  

    This request was first raised 2 years ago.  Surely it doesn't take that long to make the software adjustment.  It seems it's not a priority for developers.

    Regards,

    Sue

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi SLS09,

     

    I’ve added your name to the running tally so the team knows just how keen you are for this change in font size. While it’s taking longer than anyone would have hoped, your feedback's still front and centre for the developers.

     

    Cheers,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey Kayos,

     

    I understand how tough it is to work with text that small for 7 hours a day, and I’m sorry it’s impacting your eyes and workflow. You can reach out to our team instead so they can tag your account and receive an update once it has been resolved. Make sure to contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

  • FionaMiriam's avatar
    FionaMiriam
    Experienced Cover User
    2 months ago

    Hi Doreen

    In your response you said that an account can be tagged to receive an update once this has been resolved. Two questions;

    1. Does this mean there is a resolution being worked on for this issue?
    2. Why do you have to register for the update, wouldn't it just be rolled out with standard upgrades to all users?

    Thanks

    Fiona.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi FionaMiriam, y looking for a fix for this
     
    Thanks for your question. We’ve identified this as a known issue and have already forwarded it to our developers, who are working on a fix. We don’t have an ETA yet. For your second question: if your file is marked as affected, you’ll be notified when the fix is released, and the solution will apply to all users. Thanks for your patience.

    Regards,
    Earl

  • MichelleB123's avatar
    MichelleB123
    Member
    14 days ago

    Any update on this please? Get a headache from the small font, strain on eyes.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    14 days ago

    Hey MichelleB123,

     

    There haven’t been any updates yet around font size settings. No worries though, it’s still on the radar and as soon as there’s movement or it gets rolled out, we’ll be sure to post an update so you’re across it straight away.

     

    Cheers,

    Doreen

  • I note, despite the assurances that the problem is being looked in to, that first complaints about the issue were raised two years ago