Increase font size within MYOB display screen

Has this issue been resolved? It's over 1 year ago.

Hi Tinkabel,

You’ve explained clearly how much the headaches have been wearing you down. If you’d like to be added to the list of customers asking for this, the easiest way is to reach out to our Live Chat via our virtual assistant MOCA, or by submitting a support case via My Account. This way, the team can attach your account to the request, making sure you’re included when there's an update to the feature.

Cheers,

Doreen

Please add my name to this list, getting LOTS of headaches....... should be a given that we can increase the font size!

I note, despite the assurances that the problem is being looked in to, that first complaints about the issue were raised two years ago

Hey MichelleB123,

There haven’t been any updates yet around font size settings. No worries though, it’s still on the radar and as soon as there’s movement or it gets rolled out, we’ll be sure to post an update so you’re across it straight away.

Cheers,

Doreen

Any update on this please? Get a headache from the small font, strain on eyes.

Hi FionaMiriam, y looking for a fix for this
 
Thanks for your question. We’ve identified this as a known issue and have already forwarded it to our developers, who are working on a fix. We don’t have an ETA yet. For your second question: if your file is marked as affected, you’ll be notified when the fix is released, and the solution will apply to all users. Thanks for your patience.

Regards,
Earl

Hi Doreen

In your response you said that an account can be tagged to receive an update once this has been resolved. Two questions;

1. Does this mean there is a resolution being worked on for this issue?
2. Why do you have to register for the update, wouldn't it just be rolled out with standard upgrades to all users?

Thanks

Fiona.

Hey Kayos,

I understand how tough it is to work with text that small for 7 hours a day, and I’m sorry it’s impacting your eyes and workflow. You can reach out to our team instead so they can tag your account and receive an update once it has been resolved. Make sure to contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

Cheers,

Doreen

Hi SLS09,

I’ve added your name to the running tally so the team knows just how keen you are for this change in font size. While it’s taking longer than anyone would have hoped, your feedback's still front and centre for the developers.

Cheers,

Doreen