Item Description Field

Hi myvideoguy,

Thanks for the thoughtful feedback. Great call out on the character limit. We’ve added this to our Ideas board so people can vote it up and help prove priority for the product team’s roadmap. In the meantime, you can put the full details in the “Notes to customer” field on the invoice, it supports much longer text so your customer still gets everything they need. For more info, our help page has the guides and support you might need. And aside from phone and chat, you can also create a support ticket in My Account and we’ll jump in to help.

Cheers,

Princess