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JackieW's avatar
JackieW
Trusted Cover User
1 month ago
Solved

Log in issue

I am trying to log in to my desktop Accountright and I am receiving an error message.  Refer to the attached photo. i have tried running Task Manager and it keeps cycling, I also tried a forced shut...
  • Earl_HD's avatar
    Earl_HD
    1 month ago

    Hi JackieW,

    Appreciate for sharing the screenshot, super helpful! Script errors are typically caused by data that has been cached within the browser. To avoid these, you'll need to Clear the browsing data by going into Control Panel and Selecting Internet Options; 

    > Then under Browsing History  select delete

     

    > Then select the options displayed (attached) and click delete.

     

    I hope this helps!

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi JackieW,

Appreciate for sharing the screenshot, super helpful! Script errors are typically caused by data that has been cached within the browser. To avoid these, you'll need to Clear the browsing data by going into Control Panel and Selecting Internet Options; 

> Then under Browsing History  select delete

 

> Then select the options displayed (attached) and click delete.

 

I hope this helps!

Regards,
Earl

  • JackieW's avatar
    JackieW
    Trusted Cover User
    1 month ago

    Thank you Earl.

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