Log On Issues
I have previously set up a user (myself) as a backup for testing. I have not used this user access for some years, so forgot my password. I was able to generate a link for the password forgotten pa...
Forum Discussion
Hi tomoz,
Ensuring everything works perfectly before handing over to your new colleagues is indeed crucial. Since two-factor authentication (2FA) wasn't a thing when you set up your test user account, you'll need to set it up now. You can follow the steps in this link to get started. Once you’ve set up 2FA, you’ll be good to go and can ensure everything is in order for your new colleagues.
Cheers,
Princess
Princess,
I would like to set this up just as I have done for the other account but how can I do that without being able to log on? I need to be logged on to change my log in requirements for 2FA and choose my authenticator app, don't I?
I managed now with the help of online support to have 2FA authentication reset and then set it up now.
Hi tomoz,
I was just about to answer your question when I saw you updated your post. Thanks for keeping us in the loop! If you ever need help again, don't hesitate to start a new post.
Cheers,
Princess
