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tomoz's avatar
tomoz
Experienced Cover User
1 year ago

Log On Issues

I have previously set up a user (myself) as a backup for testing.  I have not used this user access for some years, so forgot my password.  I was able to generate a link for the password forgotten pa...
tomoz's avatar
tomoz
Experienced Cover User
1 year ago

Princess,  

I would like to set this up just as I have done for the other account but how can I do that without being able to log on?  I need to be logged on to change my log in requirements for 2FA and choose my authenticator app, don't I?

 

I managed now with the help of online support to have 2FA authentication reset and then set it up now.

 

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi tomoz,

 

I was just about to answer your question when I saw you updated your post. Thanks for keeping us in the loop! If you ever need help again, don't hesitate to start a new post.

 

Cheers,

Princess

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