login
hello, for the past few weeks i have been unable to login to MYOB. i put in my email address but there is no option for my password only the prompt that i have forgotten my password. I then need to ...
Forum Discussion
Hi, I've attached a pic of my login page today. I can't acutually press the next button, i can ony choose to reset my password.
Hi becIGA,
Thank you for your response.
I've investigated the matter on our side to check if there are any reported incidents related to the login issue. Currently, there's no known issue or reported incident. I've also conducted a test by logging into my own file, and everything appears to be functioning smoothly. Could I kindly ask you to try logging in at app.myob.com (browser version) and see if you're able to proceed with entering your password?
Please let me know how you get along and if you require further assistance.
Cheers,
Princess
Hi becIGA,
I hope you're doing great! I would just like to follow up if you're able to log in to app.myob.com. Please let me know if you're still experiencing issues when logging into your file so I can further assist you.
Cheers,
Princess
Good morning,
So yes i can login to app.myob.com
But when i use the installed myob it is still the same problem.
I had to reset my password AGAIN as the only way to login
Hi becIGA,
Thank you for getting back to me.
I regret to learn that you're still encountering difficulties with logging in, and I'm genuinely sorry for any inconvenience this has caused. To assist you in resolving this issue, could you please consider uninstalling the AccountRight software and reinstalling it again to see if the problem persists? Once you've done this, could you please let me know how you go and if you require further assistance?Cheers,
Princess
