Forum Discussion

raywhitepng's avatar
raywhitepng
Contributing Cover User
2 days ago

Messed Up AccountRight File Tree

good day to all, 

 

I have been chatting with MYOB Agent for a week now but no one can assist us and I hope someone here will be able to help us.

 

We were using MYOB AccountRight Server 2017 before and we now upgraded to MYOB AccountRight Server 2025 and now, our file tree are now messed up as per the before and after screenshots below.

 

thank you.

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 days ago

    Hi raywhitepng,

    For this issue, you will need further assistance from our backend support team. Make sure to reach out to them directly. You can access Live Chat via our virtual assistant, MOCA or submit a support case via My Account.

    Regards,
    Earl

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