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ejk991's avatar
ejk991
Experienced Cover User
3 months ago

my.myob administrator name changes

I am in my.myob manage online access, online administrators.   I am:  first name surname (my email address ) with my role as 'owner'.   The director is also my first name my surname  (his email a...
Earl_HD's avatar
Earl_HD
MYOB Moderator
3 months ago

Hi ejk991,

Thanks for sharing this. Ensure the director's email address is not already associated with your own MYOB ID or profile. If it is, the system will continue to use your name. I would suggest reaching out to our team directly for assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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