MYOB 22.11 after WIN11 22H2 update, wont export to excel

Hi DebLA 

Thank you for your post. Glad to hear that issue has been fixed and now properly working on your Windows 11.

Also AAW12, please let us know how'd you go on this and if you need further help will be happy to assist. 

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,

Shella_A

Hi AAW12

Update.. After doing all the things, reinstalling MYOB etc, checking the windows settings, we removed and reinstalled Office last night and today MYOB is exporting to excel!

Maybe it's the order in which you do it? As in you need to do all the fixes, reinstall MYOB and lastly reinstall Office? It's obviously not the office version as my computer was brand new with the latest office installed, and the same version was re-installed. Anyway needless to say, very happy to have this working on windows 11! 

Good luck :)

Not a solution, but I found that if I hit 'open in web browser' I was able to export the one report I needed to excel in that version, however not all reports are available in the web browser format. 

Thanks, but if you follow my posts from February this year, you will see screenshots of everything I tried, and your suggestiion didnt work.

I would be pleased if MYOB found a solution, buying new computers isnt a cost effective work around!

Hi AAW12

Thank you for your post. If you open up AccountRight by right-clicking and choosing run as administrator, after proceeding to export to excel if it works you will need to reinstall AccountRight again by right-clicking on the installer and choosing run as administrator. 

If the above doesn't work. You can do the following to repair the .NET framework:

 

1. On your keyboard, press Windows+R to open the Run window.
2. Type Control Panel, then select OK.
3. Select Uninstall a Program, then Turn Windows features on or off.
4. Verify that .NET Framework 4.5 or later (4.7) is enabled.
   • If the box for .NET Framework 4.5 or later is not enabled (not filled in), enable it by clicking the box.
     Select OK, then reboot the computer.
   • If .NET Framework 4.5 or later is already enabled, repair .NET Framework by clearing the box and rebooting the computer.
     After the reboot, re-enable .NET Framework and reboot the computer again.
5. Verify that .NET Framework 3.5 SP1 is enabled.
   • If the box for .NET Framework 3.5 SP1 is not enabled (not filled in), enable it by clicking the box. Select OK,
     then reboot the computer.
   • If .NET Framework 3.5 SP1 is already enabled, repair .NET framework by clearing the box and rebooting the computer.
     After the reboot, re-enable .NET framework and reboot the computer again.
      

If the box is blank or you get an error activating a component, you will need to contact an IT professional,
as this is a Microsoft component that interacts with the operating system, not just AccountRight.

Please note that while you have done a reinstall of AccountRight, you can also do a reinstall of Excel. This can also fix the link between the software.

Please let me know how you go.

Cheers,

Shella_A

No, I ended up buying a new computer with only WIN10 on it, I havent checked my old computer for a few weeks, but tried an export after that update, and no change.

I have 2 staff on WIN11 and we cant install updates, in case they have the same issue, which of course is a security issue now as well!

Did you ever get a resolution to this?

I just got a new PC with windows 11 and have the same issue. 

I have setup a new workstation with WIN10 , as WIN11 22H2 still wont export to Excel. Latest WIN10 update is very overbearing trying to trick user into updateing to WIN11 22H2. I am concerned my staff may accept and end up not being able to use MYOB export functions.

Is is only my wokrstation that has this issue, or are there other users. I dont really have enough workstations to be able to experiment with this.

any assistance please?

thank you for that option, followed for many tedius enable and disables and reboots!

Win11  22H2 update, actually has NET Framework 4.8 , and after disabling 3.5 it wanted to download files, which I allowed.

screen shots attached for your review.

No success in exporting to Excel after this latest procedure. 

Hello AAW12 

Generally, AccountRight sends the data straight to Excel via .NET Framework, if there is nothing happening when trying to export to Excel means that the direct link is either non-existent or became broken. 

To repair the .NET Framework you can follow these steps: 

1. On your keyboard, press Windows+R to open the Run window.
2. Type Control Panel, then select OK.
3. Select Uninstall a Program, then Turn Windows features on or off.
4. Verify that .NET Framework 4.5 or later (4.7) is enabled.
   • If the box for .NET Framework 4.5 or later is not enabled (not filled in), enable it by clicking the box.
     Select OK, then reboot the computer.
   • If .NET Framework 4.5 or later is already enabled, repair .NET Framework by clearing the box and rebooting the computer.
     After the reboot, re-enable .NET Framework and reboot the computer again.
5. Verify that .NET Framework 3.5 SP1 is enabled.
   • If the box for .NET Framework 3.5 SP1 is not enabled (not filled in), enable it by clicking the box. Select OK,
     then reboot the computer.
   • If .NET Framework 3.5 SP1 is already enabled, repair .NET framework by clearing the box and rebooting the computer.
     After the reboot, re-enable .NET framework and reboot the computer again.

Please note that if the box is blank or you get an error activating a component, you will need to contact an IT professional, as this is a Microsoft component that interacts with the operating system, not just AccountRight.