MYOB AccountRight Desktop on Windows ARM PC
I've just had to update my Surface Pro to the latest version (long story), which is running one of the Snapdragon ARM processors and Windows 11. Looks like the Desktop version of MYOB AccountRigh...
Forum Discussion
Hi Genreve_S
I'm not running Windows RT - I have a Surface Pro 11 running Windows 11. The issue is that the Surface Pro 11 utilises the Snapdragon Processor, which is an ARM device, not an Intel device.
It would be good if the moderators would stop chipping in with obvious, but entirely unhelpful, comments and leave it to someone that's actually been down this path and successfully had it set up and working to comment.
At this point, in all my search engine and AI enquiries, mine appears to be the first related to trying to get MYOB AccountRight functioning on an ARM based device. As I mentioned, I can get the program to install and run, but when I attempt to open my online company file, the login prompt window doesn't load properly, and the software hangs.
So, for anyone considering an "upgrade" to any PC using the Snapdragon processor, at this point you've got three options:
- Don't - stick with an Intel based device
- Go ahead, but suffer having to use the web browser based version only
- Go ahead, and switch to another business software provider
Regards,
Mike
Hi Mike_Solux,
I'm sorry I missed the part where you mentioned you are on Windows 11. Thank you for clarifying, It might be best to reach out to support by creating a support ticket in the My Account page while having the latest diagnostic log handy. As that will help them identify what's causing the issue.
Thanks,
Genreve
