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kpratap's avatar
kpratap
Member
2 months ago

MYOB Error: OI FileLoadException

Hi,

 

I have been trying to log into MYOB Accountright but have been having an issue. I restarted MYOB and nothing is happening. Will appreciate any help.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi kpratap,

     

     Thanks for sending through the screenshot. That "Something's gone wrong and AccountRight needs to close" error can usually be sorted with a few quick checks. Here's a handy link that walks you through the steps that typically fix this issue: Error: Something's gone wrong and AccountRight needs to close.

     

    If you run through that and it's still playing up, the best next step is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can take a closer look and help get you back into AccountRight ASAP.

     

    Regards,

    Sai