Forum Discussion

Accounts2017's avatar
Accounts2017
Contributing Cover User
12 months ago

MYOB File Owner - Unable to add new users

I am the owner of the file, but have no options to add new users. 
  • Leneth_A's avatar
    Leneth_A
    12 months ago

    Hi Accounts2017, 
     
    Thank you again for working with me via private message. We are glad it is now working. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
     
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth

Leneth_A's avatar
Leneth_A
Former Staff
12 months ago

Hi @Accounts2017l, 
 
Thanks for your post and welcome here to the Community Forum.  
 
When you say you do not have the option to add users, is the setup option not appearing at all in the settings dropdown? or is it greyed out (not letting you click into it)? See below: 
 
 
 


Please do not hesitate to post again if you need help in the future. 
 
Cheers,   
Leneth

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.