Forum Discussion

Accounts2017's avatar
Accounts2017
Contributing Partner
8 months ago
Solved

MYOB File Owner - Unable to add new users

I am the owner of the file, but have no options to add new users. 
  • Leneth_A's avatar
    Leneth_A
    8 months ago

    Hi Accounts2017, 
     
    Thank you again for working with me via private message. We are glad it is now working. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
     
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth

Leneth_A's avatar
Leneth_A
MYOB Moderator

Hi Accounts2017, 
 
I trust that your day is going smoothly. I wanted to check in to see if you still need help with adding new users.
 
 
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
 
Cheers,   
Leneth

Accounts2017's avatar
Accounts2017
Contributing Partner
8 months ago

Yes still not able to add users.

 

Add User - is not an option in my list. 

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    8 months ago

    Hi Accounts2017, 
     
    Thank you for letting me know. 
     
    To investigate this further with you, I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Let me know if you have problems with this. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth