Forum Discussion

Chrome62's avatar
Chrome62
4 days ago
Solved

MYOB Login Issues

Is anyone else having issues logging into MYOB AccountRight?  The status states: upgrading. File won't open after putting in user name and password, it just goes back to mainscreen.
  • Genreve_S's avatar
    Genreve_S
    3 days ago

    Hi mitchf2,

     

    There are many possible reasons for the bad request error. To troubleshoot your login issues, I suggest reaching out to support. You can do this by creating a support ticket through MyAccount or by using live chat via MOCA.

     

    Thanks,
    Genreve

mitchf2's avatar
mitchf2
Contributing User
4 days ago

I get "bad request" whenever I try to log in.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 days ago

    Hi mitchf2,

     

    There are many possible reasons for the bad request error. To troubleshoot your login issues, I suggest reaching out to support. You can do this by creating a support ticket through MyAccount or by using live chat via MOCA.

     

    Thanks,
    Genreve

    • mitchf2's avatar
      mitchf2
      Contributing User
      3 days ago

      Thanks for that, Genreve,

       

      I think maybe my bookmark was out of date, but I hope it's fixed now!

       

      Kind regards

      Michelle (mitchf2)

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        2 days ago

        Hi mitchf2,

         

        Thank you for the update! Hopefully, everything is sorted out now. Should you need any help in the future, don't hesitate to create another post.

         

        Cheers,

        Princess

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