And you know what makes it worse: if you do try to migrate a company file on line, you may just find that the functionality does not work. I had tried sending an online file when I last upgraded. I never used the on line file and just left it there, so it is an older version, which will actually no longer run, even if i wanted to use it. But the new on-line license only allows you to have one company file - if you need multiple each extra one must be licensed separately. But, once you have a file there, you can not over-write it, replace it or delete it. So when I went to load a file, the upload failed. And of course, the upload fails with a stupid message. Checking the MYOB logs shows it is a server fault - the upload is trying to copy a file but the server will not allow it. The low level support staff in the Philipines can't fix it and it needs to be passed upstairs, which just adds more delays. So when you do go on line, make sure that (1) you have the correct version of the company file - if you open a company file from a directory other than the one MYOB expectes, it copies it to the MYOB directory. So your old file sits there, unloved and unused - and in the old version (2) you don't already have a file sitting on the server (3) you have thought about what you will do when you have to sit and wait for MYOB support to fix your problem.