MYOB offline being phased out
I Just received an email regarding the phasing out of the desktop library I’m pretty disgusted that this is happening and having to have all files online and was told this would be happening mid Jun...
Forum Discussion
Hi Peter, PMUDIE
Glad to have you rejoined the conversation.
To bring up a terrible old quote....the absence of evidence, is not the evidence of absence.
When we conduct early adopter programs for new features and changes (how we consult with customers) these are done privately.
Often through private groups within the community forum in fact.
Two reasons we might not publicise a new change;
- Announcing a new feature to customers that could end up not being released is something to avoid. We wouldn't want to get customers hopes up for something that may not deliver, or conversely, have a negative reaction from a wider customer base for something that could still evolve or not be released at all
- We also don't want to announce to the market (competitors) on new developments
The second point, yes we do see that online does not cover all scenarios. We are working with customers and feedback on the forum to look at future solutions that meet any gaps. But in many scenarios, these perceived gaps are a change in mindset from old AccountRight behaviour.
The third point, AccountRight Server Edition is a successful solution for offline customers who have a perpetual licence and are not paying a subscription.
Keep an eye on the forum announcements page, I will posting an update soon around what customers can expect from AccountRight moving forward when it comes to data retention and the likes of using an offline file for onboarding new staff (essentially a sandbox environment).
"The third point, AccountRight Server Edition is a successful solution for offline customers who have a perpetual license and are not paying a subscription."
Not for me, as i'm not on a perpetual license (should be as i have paid over $15k since 2005. , and both you and tiff have said that SE is only a temporary measure and cannot be guaranteed into the future.
Obviously, with the l-o-n-g wait time, MYOB has a lot of flaws with their program and customers are NOT happy.Turn off auto updates as I want the option to update myself, like it used to be! I downloaded 2026.4SE for an offline file and then the next day it updated to 2026.5SE. If I wasn't paying attention, I could have upgrade my offline file to 2026.5SE and then I wouldn't be able to back up offline and would have needed to restore the file once I downloaded 2026.4SE again. MYOB is becoming a CONTROLLING NIGHTMARE.
Re-Instate backups offline for all MYOB files. Don't say it can't be done, as it can. I still have a client using 2026.5 online that can still back up offline. Just put it back on.
