MYOB offline being phased out
I Just received an email regarding the phasing out of the desktop library I’m pretty disgusted that this is happening and having to have all files online and was told this would be happening mid Jun...
Forum Discussion
Mate, if you are using MYOB Classic 19.16 (I personally use 19.17 for my Company Bees Kneez Accounting), you won't be affected. You simply keep using it offline. If you are using MYOB Classic you would have a perpetual license. If this has been lost over the years then MYOB should come to the party.
Very sad to hear about the angst and stress this has caused you!
Hopefully you have an app/icon on your desktop for MYOB Classic. If not, easily located. Again, I'm sure the moderators here can direct you to the right place to download if you don't.
Good luck!
I was still needing their confirmation, till I found FGH, they pulled the AR2026.4 file back to my old from Nov 25 1916 file, and its now honky dory, but I have an open complaint with the ombudsman to get back the money paid for nothing from oct 2019 till now. More than I pay for my main electronics cad package....
FGH have taken the DEC-curren AR2026.4 data back into the old .myo file, and i am back on 1916 with the confirmation tool from FGH.
We lost 2 years of bank reconcillation and nothing else, my retired but on staff ex accountant did hsi magic in 1916 and we are at end of year, and I can now send my file to my tax accountant, with an image of 1916 and he can acutally do it properly where as last year he couldnt due to all the stupid changes.
My end of year submission for my company, my self and Mum ( 80 with lots of interest and a few shares) costs $400 to submit with my tax accountant. Happy days.
Good luck! I hope you get satisfaction at the end of the day. I still have two medium sized clients running MYOB Classic V19.x because categories / cost centres has a major (and I mean major) bug that hasn't worked since ARL went live in 2013. This issue has been addressed with MYOB for 13 years now to no avail, simply ignored. Same issue with superannuation payments not recognising categories / cost centres. Don't understand why MYOB just can't address the system bug and fix it. But hey, that's another story for another day.
yep sounds like they don't listen don't care, how unusual but want $165 each month.............
