MYOB offline being phased out
I Just received an email regarding the phasing out of the desktop library I’m pretty disgusted that this is happening and having to have all files online and was told this would be happening mid Jun...
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The bit that annoys me most is that the only backup now lives on the same platform as the file. If anything goes wrong with the account or the subscription, the backup is stuck in exactly the same place. We got fed up enough to start building our own fix, an app that does scheduled full exports of the company file and attachments (via the official API, read only) into storage we control, plus locked snapshots at EOFY or BAS. It's at covlens.com/ledgervault if that helps anyone. Full disclosure, I'm one of the two people making it and we're not affiliated with MYOB in any way.
Hi mariushasan , I can confirm that the online backups are not in the same server as live data.
Thanks Mike, fair correction, and worth knowing. Let me put my point more precisely: the backups sit on separate infrastructure, but they're reachable only through the same account and subscription as the live file. The situations people in these threads are worried about, a lapsed or cancelled subscription, a locked account, closing a business and getting audited two years later, affect the file and the backup at the same time. As I understand it even the server backup retrieval needs an active subscription to view. That access coupling is the gap an independent copy in the customer's own storage covers, and it's the part I'd love to see MYOB solve natively one day.
Thanks mariushasan , I agree. The server backup for closed accounts needs a way to be viewed.
The AccountRight product manager is looking at options for this now and wants to have a solution as well.
I think I have replied to you in Reddit as well actually, just noticed the names are very similar. Sorry to double down but I want to try and get the right information in front of people where I can. Cheers, MikeGood relevant points that have been made before but succinctly and respectfully posted by mariushasan
Mike - Your reply is a big change from the rigid stance on MYOB's position you have been pushing for the last month - is this a glimmer of hope coming our way regarding this aspect of the deprecation of offline opening.
Thank you - we are all ears.
The Doc
