MYOB Stuck in Backup - Please Help!
Hi there, We upgraded our company file this morning to 2026.2 Version and went to do our routine back up this afternoon and are getting a permanent "Backup In Progress" message. It has now been 2 ho...
Forum Discussion
Hi Everyone,
We're seeing a bunch of you jump in with the same backup lock issue even after updating yesterday. Sorry you're running into that, we know how annoying it is when you're just trying to get on with things. The update's a good start, but in this case there's usually a little script that needs to be run on the back end to clear the error properly. Best way to get it sorted is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can run that fix for you and get you back up and running.
Regards,
Sai
Hi
I urgently need help. I am locked out and MOCA won't help because I don't have Client ID and I'm stuck on this screen.
Please help!!
Regards
Hayley
