MYOB stuck on back up
How can we get our file reset - trying to login and it says it is backing up. Has been doing that all morning. Please can someone help! Thanks Lisa
Forum Discussion
Hi Lisa_Aus,
Thank you for your post, and welcome to the community forum!
I apologize for the inconvenience if you are unable to access the file, as it is stuck in "Backup in Progress," and I appreciate your patience and understanding with the issue. To resolve this issue, I will need to check your account and file to proceed with troubleshooting. I have sent a private message to you, and please respond to that message privately, as I will need the details of your account and it needs to be sent privately for the security purposes of the account.
I will be happy to assist you in resolving it.
Cheers,
Jem
