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Julie80's avatar
Julie80
Experienced User
9 months ago
Solved

Opening multiple windows - AccountRight

Hi,   I've noticed with the most recent update I can no longer have multiple windows open (Find Transactions and Card list for example). This is very frustrating and a massive downgrade, why does M...
Desktop
  • Sheryl_Midgley's avatar
    Sheryl_Midgley
    8 months ago

    Just had a chat with MYOB - 

    Hi, thank you for your patience, as of the moment upon checking with resources and high support, there is no issues yet, possibly this is an isolated case. But I would like to check first on yours, is it okay if we clear out AccountRight cache? kindly search for Run on the search bar on windows, then type in %localappdata%/myob > open up AccountRight Folder then Current Folder then Cache Folder, kindly empty out the Cache Folder please

     

    and the above worked for me.

Sheryl_Midgley's avatar
Sheryl_Midgley
Cover User
8 months ago

has there been any reply/update on this issue, i am finding the same.

 

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