Opting out of new security changes
How can I opt out or disable the new security changes. As a small business there is myself and my wife, I don't see where a security risk. If I need an inactivity timeout to lock the device I am g...
Forum Discussion
Has anyone else tried to login this morning only to be rejected because 2FA isn't working? I tried about 6 or 7 times with the correct code but it appears that something in the back end appears to be buggered. So not only have we had this forced upon us it isn't reliable
Hi there dant,
To resolve the 2FA issue you may try the following steps below:
- Check for Updates: Make sure your MYOB software is up to date.
- Clear Cache: Sometimes clearing your browser cache can help.
- Try a Different Browser: Switching browsers can often resolve the issue.
- Disable Antivirus/Firewall Temporarily
If these steps don't work, it might be a backend issue. It is best to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Kind regards,
Shella
