Hi TobyChch,
Sorry to hear you're having trouble with your subscription. The best next step is to connect with our virtual assistant, MOCA, through this link: myob.com/support. If MOCA can’t help, you’ll be automatically connected to our live chat team for more support.
If you need anything else, feel free to start a new thread in the forum.
Thanks,
Genreve
Hi Genreve,
Did you even read my message? I'm not having a problem, you're have a problem processing payments and with your horribly obnoxious and incorrect email. I have since got through to a Phillipino call center after pretending to be a new client, the only way I could get anyone on the phone. They kindly informed me of a known MYOB error of payments that were not processed at the beginning of this month, affecting many clients.
You are deliberately obfuscating my complaint with your non answer. You must be aware of this issue if the new client call center is. The service I have received regarding this has been non existent so far and your pathetic response takes the absolute cake.
I will be moving to Zero as soon as I am able.
