Forum Discussion

DVF's avatar
DVF
Member
3 years ago

Personalised Letters not working

Hi, I'm trying to create personalised letters using the MYOB templates however when i try to generate these an error message occurs saying "This feature requires Microsoft Word. A compatible verson ...
SamaraM's avatar
SamaraM
Former Staff
3 years ago

HI DVF 

 

Can I confirm if you are using the latest version of AccountRight (2022.10) ? If that is the version you are using, can you also check the software and hardware of your computer is following our Recommended system requirements?

 

If that is all up to date, then please refer to the steps given in this Forum Post for further troubleshooting: Issues with Letters & Invoice Reminders.

 

Hope that helps. 


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.