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MyAccountsHat's avatar
MyAccountsHat
Experienced Cover User
2 months ago

Potential Bug - Latest Accountright Update

Hi    I need to report a potential bug in the latest AccountRight update. The 'Edit' dropdown menu (and all other dropdown menus) no longer work within the transaction detail screens.   I entered...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 months ago

Hi MyAccountsHat,

 

Thanks for flagging this. Sorry you're having trouble with the Edit dropdown (and other dropdown menus) not responding in the transaction screen. A quick thing you can try is clearing your AccountRight cache, as that usually helps with dropdown or screen issues after an update. Once that's done, close and reopen AccountRight and see if the Edit menu starts working again.

 

If it's still happening after that, best to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can take a closer look and run a few checks with you.

 

Regards,

Sai

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