Forum Discussion

Dianne5's avatar
Dianne5
Member
1 year ago

Problems connecting

I can not enter a sale or raise reports into MYOB.  It appears I am not connected. I updated the file yesterday and now I am having troubles. Is there a problem MYOB end?????
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Dianne5, 

 

I understand how not being able to create sales and reports can disrupt your workflow. Currently, there's no known issue with MYOB related to what you're experiencing. I recommend clearing your AccountRight cache and logging back into the file.

 

If the issue persists, you can reach out to our virtual assistant, MOCA, on our website, or request support via your account at myob.com. If MOCA can't help, you'll be directed to our live chat team.

 

Feel free to create a new thread if you need any other assistance.

 

Thanks,
Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.