Forum Discussion

adele2504's avatar
adele2504
Member
2 years ago

Re: AccountRight Plus AU 2023.9.0

Please advise as I have ticked the 'remember this device for 30 days' and I still need to enter my email every day
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi adele2504, 

 

Thank you for your post and welcome to the Community Forum. 

 

Regarding your concern, we have updated our security for MYOB logins recently. Which is the reason you were asked to enter your email every time you login even after you ticked the "Remember this device for 30 days". Also, it may be prompted to more frequently if additional authentication is required. Rest assured that this set up for additional security. You can check out this link for the updates. Improved Security - 2FA changes. Apologies for the inconvenience. 

 

If you still need assistance, or if you have questions and concerns, please feel free to create a new post. We are happy to assist. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

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