Forum Discussion

BJM1988's avatar
BJM1988
Experienced User
5 days ago

Backup in progress

Hello,  Please help reset our MYOB file as it's currently stuck backing up.  This is rather urgent as we have 4 people unable to do anything.    Thanks. 
DONNALOSH's avatar
DONNALOSH

Are you able to help me ours is stuck in back up too

Earl_HD's avatar
Earl_HD
MYOB Moderator
4 days ago

Hi DONNALOSH,

Welcome to the Community Forum! I've arranged an online script over your file that should fix the issue. If the issue persists, please reach out to our support team directly. You can contact them via Live Chat through our virtual assistant at MOCA or by submitting a support case at  http://myaccount.myob.com/.

Regards,
Earl

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