Captain_CJ
1 year agoContributing User
Read Only access
How do I create a user account so they can only have Read Only access. And can I limit them to just see a certain part of Account Right (Jobs reports)?
Shella, No luck. I even rebooted my machine and I still do not have access to the Users menu
Hi Captain_CJ,
Thanks a lot for giving the reboot a shot and testing if the fix did the trick.
Based on everything in your file, it seems like your UserID might not have the administrator role added from inside the file. Here's what you can do: get another admin to open up the User Access and add the Administrator role to your UserID. Your user ID should look something like the screenshot below.

The other admin just needs to locate your User ID and add the User role Administrator. And if they're not sure which userID belongs to you, you can click the "Switch company file user" to see what autofills the User ID box to identify your it.

If you're still running into issues accessing the User Access menu after giving this a whirl, you might want to swing by help sites like myob.com/support or myaccount.myob.com to find MOCA, our trusty virtual assistant. MOCA's usually great for quick queries and assistance, and if they can't help, they'll seamlessly pass you over to our live chat team.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
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