Restoration of Online Backup Failed
I had to do some inventory adjustments and I made an online backup as a precaution before I did it. This was after hours so no other uses making changes to the file. Processed my adjustments, was...
Forum Discussion
Hi Isaiah_C
The issue I have with these suggestions is that if I am trying to restore a backup I am generally doing this outside of office hours, to minimise the impact on other staff members, and before they have a chance to do any more work.
MOCA is useful only for basic queries. Trying to get someone on the support line during office hours involves hours of waiting. The last two times I have lodged a case via My Account, it has taken over a week to get a response. None of these options are useful when a backup needs to be restored urgently.
I've posted a suggestion for copying a temporary online file instead of backup to do this sort of test. The backup and restore option seems way too risky for me.
Cheers
Liz
