Hi Danos,
To continue sharing invoices, you will need to verify your business, please see our information about Secure Invoicing . Otherwise, your invoice sharing will be restricted to the downloading of PDF files.
For your privacy concerns, MYOB takes privacy seriously and takes all measures to comply with the Privacy Act see
MYOB Group Privacy Policy for Australia
We understand your concerns regarding the safety and privacy of your data when submitting documents to MYOB for secure invoicing. Here’s how we ensure that your data is kept secure and private:
- Data Encryption: All documents and personal information you submit through MYOB's secure invoicing system are encrypted during transmission and storage. Encryption ensures that only authorized parties can access the information.
- Secure Uploads: Documents can be securely uploaded through our dedicated upload portal (https://onlineinvoicepayments.fileupload.myob.com/). This ensures that your documents are sent directly to MYOB’s secure servers without passing through insecure intermediaries.
- Confidential Handling: MYOB treats all personal and business information with the highest confidentiality. Access to your data is restricted to authorized personnel who need it for verification purposes only.
- Privacy Policy: MYOB complies with all relevant privacy laws and regulations, as detailed in our privacy policy. This policy outlines how we collect, use, and protect your personal data. You can review our privacy policy to understand better how your data is handled.
- Purpose Limitation: The information you provide is used solely for the purpose of verifying your identity and business details to enable secure invoicing. This process helps protect your business from fraud and unauthorized access.
- Verification: The verification process involves checking your identification details with issuers or official record holders via third-party systems, which are also subjected to stringent privacy and security standards.
Once Secure Invoicing is enabled, you have full flexibility to choose whether you would like to offer the new payment options. If you do choose to offer these, your customers have full flexibility of how they choose to pay. With the default settings there is no cost to your business, unless you change the settings after verification. However, you do not need to accept online payments if you continue with the business verification process. You can turn online payments off in your settings, you can read more about this HERE.
Regards,
Earl
