Hi,
We have multiple accountants who use our practice account to access our clients. At the moment our 2FA requires an email code sent to a practice email and then forwarded to the accountant (very inefficient)! Is there a way to setup our accountants with an individualized 2FA app to login or allow access to everyone to the practice account's 2FA app?
Hi helloworld,
You can set up individualized two-factor authentication (2FA) for each accountant. Each accountant should log into their MYOB account at https://myaccount.myob.com/, click on their user name in the top-right corner, and choose "Account security." Then, click the "Add (>)" button for the 2FA method they wish to set up (such as the authenticator app). Once set up, they will have a choice of 2FA methods for verifying their account when signing into MYOB. They can select "Try another method" during login to choose their preferred 2FA method.
For detailed setup steps, you can refer to the Setting up two-factor authentication support page for more information.
I hope this helps!
Regards,
Earl
