Forum Discussion

billbano's avatar
8 months ago

stuck

Hello, my file is stuck in backup mode

I did a back up, it seemed to stop

It then said connection with server lost

I then received message saying back up complete

I tried to log back into file and its says that backup in progress

 

So something has gone wrong, please fix my file ASAP, I have to wages in the morning

 

thank you

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi billbano,

    Thanks for your post, and welcome to the Community Forum! After reviewing your account, it appears that one of our support team members has already resolved your issue. If you're still experiencing any difficulties, please don't hesitate to reach out so we can promptly address and resolve the issue for you. Feel free to post again if you need further assistance or have any additional questions.

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl