Tab key function no longer working in date area of invoice.

Hi Julie80 and JacEscape,

We are aware of this issue and it has been escalated to the relevant team for further investigation and resolution. Your file has been marked as affected, and you will be notified once the issue is resolved.

Regards,
Earl

well thats just great isn't it! sub standard service for a product thats getting progressively worse.   How can this be a new feature for the update!!  The TAB key not working when it was IS NOT AN UPDATE. It is very much a downgrade and a frustrating one at that!  Lift your game myob!

I feel like we should be getting at the very least a discount on our next month's subscriptions, if not a free month. This issue has been ongoing for weeks now and it's costing us all a lot more processing & admin time to work around it.

yeah, see, this doesn't mean anything to us at this point. What you're saying is just words. I was already told 2 days ago that my account had been flagged as affected so telling me that you've done that today just suggests to me that this is not an actual procedure that happens. You're just saying words that don't mean anything. The next update could be months away. We need a solution now. Small business is hard enough in the current economic environment without having to pay more for a product that isn't working how it should be working. Don't bother replying. Just release the next update already (or roll back the last one and delay the April price increase!!!)

100 PERCENT Agree with you! Its frustrating and I'm over it, my staff are complaining and I'm about to do my nut with MYOB! Sick to death of paying more & more for MYOB when its getting worse and worse. The support is pathetic and  being told we are working on it is JUST NOT CUTTING IT now - its been a couple of weeks with NO positive outcome.   

I'm having the same problem with changing the date of recurring invoices... Excel would be quicker to produce invoices at this rate.  This just might be the needle that breaks the proverbial camel's back to finally make the switch to Xero.  It would probably take the same time to switch as to enter invoices in MYOB! 🙄

Same issue for me. I have cleared the cache, but it did nothing. The tab will not work at all moving from the date to the next column.

Very frustrating!!

I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:(  Very disappointed MYOB.

Hi Extreme1,

I've submitted a ticket and flagged your file as affected with our team. They'll be looking into it, and we'll keep you updated as soon as there's any progress.

Regards,

Sai