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Juls23's avatar
Juls23
Contributing User
16 days ago

Tab key function no longer working in date area of invoice.

Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. 

When you have multiple entries this is extremely time consuming!!

Can I please have a MYOB representative attend to this please.

Thank you.

46 Replies

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  • qrcarers's avatar
    qrcarers
    4 days ago
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    Hi MYOB

     

    I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter.  Then a mouse click is required.  

     

    It is so very disappointing to discover not only is this issue due to a MYOB "upgrade", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change.  EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify.  For almost two weeks. Cutting edge technology and customer service right there.  Please please please do something about this.  Save all of our sanities.

     

    Thanks

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      4 days ago
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      Hi qrcarers,

       

      Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.

       

      We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.

       

      Regards,

      Sai 

      • Yvette_M's avatar
        Yvette_M
        23 hours ago
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        Hey MYOB is there an update date yet to this fix this major error?  As mentioned the fix is going to be in the next upgrade when is this scheduled?  As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you! 

         

  • SallyW's avatar
    SallyW
    Experienced Cover User
    4 days ago
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    Is there any update on this issue?  It would appear that the update to MYOB has caused this issue.  Mine was working fine before the update and I have had the issue ever since.  Very frustrating.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      4 days ago
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      Hi Sallyw,

      Our team is aware of this issue, and we’ve confirmed with our developers that the TAB key functionality will definitely be fixed in the next AccountRight release. I’ve also flagged your file as affected, so you’ll be notified as soon as there are any updates.

      Regards,
      Earl

      • MT-HSP's avatar
        MT-HSP
        3 hours ago
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        Same issue, please advise when it's fixed.

        It is very annoying and takes time when processing to use the mouse not the Tab.

  • Extreme1's avatar
    Extreme1
    Contributing User
    8 days ago
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    Good morning

    We are having the same issue with the TAB key.  Can you please mark our file as affected and advise when the issue has been resolved.

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      8 days ago
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      Hi Extreme1,

       

      I've submitted a ticket and flagged your file as affected with our team. They'll be looking into it, and we'll keep you updated as soon as there's any progress.

       

      Regards,

      Sai 

  • JOYROOKE's avatar
    JOYROOKE
    9 days ago
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    I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:( Not going to be fixed...  Very disappointed MYOB. 

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      9 days ago
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      Hi JOYROOKE,

       

      We’re so sorry for any confusion. We're not sure where the mix-up happened, but we’ve double-checked with our developers and can confirm that the functionality issue with the TAB key not working in the date area of the invoice will definitely be fixed. The fix is scheduled for the April AccountRight release.

       

      Cheers, 

      MYOB

  • JOYROOKE's avatar
    JOYROOKE
    9 days ago
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    I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:(  Very disappointed MYOB.

    • AJR076's avatar
      AJR076
      Experienced User
      9 days ago
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      well thats just great isn't it! sub standard service for a product thats getting progressively worse.   How can this be a new feature for the update!!  The TAB key not working when it was IS NOT AN UPDATE. It is very much a downgrade and a frustrating one at that!  Lift your game myob!

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        8 days ago
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        Hi AJR076,

         

        I hear you. This isn't the kind of update anyone wants. We've flagged this with our team, and they're on it. We'll let you know as soon as we have any news. Appreciate your patience in the meantime!

         

        Regards,

        Sai 

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      10 days ago
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      Hi Joanne76,

       

      We've noted your feedback and have added your account to the list of those affected by the Tab key issue. Sorry for any hassle this has caused. We'll keep you updated as soon as we get more information from our team. 

       

      Cheers,

      MYOB

      • AccountsLMurray's avatar
        AccountsLMurray
        Contributing User
        10 days ago
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        Hello 

        I am having the same issues with the TAB key in the date column.

        I am also having the same issues with the ENTER key in the date column.

        Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

        Thanks, Loretta

  • andyjohn's avatar
    andyjohn
    10 days ago
    Copy LinkReport

    +1 Same issue here. Fingers crossed devs fix soon but our last support case took 35 days for a response so not getting hopes up.

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      10 days ago
      Copy LinkReport

      Hi andyjohn,

       

      Welcome to the Community Forum!

       

      We've already flagged this issue with our relevant team, but there's no news yet on when it will be resolved. Rest assured, the team is actively working on it. We've added your account to the list of those affected, so you'll receive a notification once the issue is fixed. Thanks for your patience.

       

      Cheers,

      MYOB

  • JacEscape's avatar
    JacEscape
    Cover User
    11 days ago
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    Having the same issue. Hoping MYOB find a resolution ASAP as it is very time consuming when adding lots of information into an invoice.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      11 days ago
      Copy LinkReport

      Hi Julie80 and JacEscape,

      We are aware of this issue and it has been escalated to the relevant team for further investigation and resolution. Your file has been marked as affected, and you will be notified once the issue is resolved.

      Regards,
      Earl

      • AccountsLMurray's avatar
        AccountsLMurray
        Contributing User
        10 days ago
        Copy LinkReport

        Hello Earl

        I am having the same issues with the TAB key in the date column.

        I am also having the same issues with the ENTER key in the date column.

        Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

        Thanks, Loretta

  • Julie80's avatar
    Julie80
    Contributing User
    11 days ago
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    I came here to make a post about this, Glad i'm not the only one as i thought I was going crazy!

    Please we need a fix for this asap, it is making my time billing invoicing extremely slow!!

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Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. 

When you have multiple entries this is extremely time consuming!!

Can I please have a MYOB representative attend to this please.

Thank you.

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Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. 

When you have multiple entries this is extremely time consuming!!

Can I please have a MYOB representative attend to this please.

Thank you.

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working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891066"},"body":"

Hi MYOB

 

I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter.  Then a mouse click is required.  

 

It is so very disappointing to discover not only is this issue due to a MYOB \"upgrade\", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change.  EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify.  For almost two weeks. Cutting edge technology and customer service right there.  Please please please do something about this.  Save all of our sanities.

 

Thanks

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2025-03-24T18:55:22.137+11:00","lastPublishTime":"2025-03-24T18:55:22.137+11:00","metrics":{"__typename":"MessageMetrics","views":33},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891066","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MTA4Miw4OTEwODI","node":{"__ref":"ForumReplyMessage:message:891082"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"955","rawBody":"

Hi MYOB

 

I've been puzzled what's up with my keyboard that I can't Tab through from the date column anymore - no longer defaults to the current month/year and just does random changes to the date that I'm trying to enter.  Then a mouse click is required.  

 

It is so very disappointing to discover not only is this issue due to a MYOB \"upgrade\", it has been brought to your attention by disgruntled users and has been outstanding now for almost two weeks and there is still no change.  EXTREMELY frustrating to those of us that are already busy people and now have to take extra time out of our day to wrestle with a created problem which you are already aware of but have not managed to rectify.  For almost two weeks. Cutting edge technology and customer service right there.  Please please please do something about this.  Save all of our sanities.

 

Thanks

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891066_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:891082":{"__typename":"ModerationData","id":"moderation_data:891082","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:356555":{"__typename":"User","id":"user:356555","uid":356555,"login":"Yvette_M","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-27T15:02:06.825+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:myob/user:356555"},"ForumReplyMessage:message:891082":{"__typename":"ForumReplyMessage","uid":891082,"id":"message:891082","revisionNum":1,"author":{"__ref":"User:user:295370"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:891066"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891082"},"body":"

Hi qrcarers,

\n

 

\n

Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.

\n

 

\n

We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.

\n

 

\n

Regards,

\n

Sai 

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Hi ,

\n

 

\n

Your account has been flagged as affected, and we've forwarded it to the relevant team. They're actively working on a fix, and we'll make sure to update you as soon as there's progress.

\n

 

\n

We know this isn't ideal, and we appreciate you sticking with us while we get this sorted.

\n

 

\n

Regards,

\n

Sai 

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Hey MYOB is there an update date yet to this fix this major error?  As mentioned the fix is going to be in the next upgrade when is this scheduled?  As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you! 

 

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Hey MYOB is there an update date yet to this fix this major error?  As mentioned the fix is going to be in the next upgrade when is this scheduled?  As stated above your flagging accounts with this issue, but it seems to be a bigger issue then just flagging accounts as seems to be effecting all users. An update on a fix date would be great and appreciated by all. thank you! 

 

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Is there any update on this issue?  It would appear that the update to MYOB has caused this issue.  Mine was working fine before the update and I have had the issue ever since.  Very frustrating.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"212","kudosSumWeight":1,"postTime":"2025-03-24T13:38:06.633+11:00","lastPublishTime":"2025-03-24T13:38:06.633+11:00","metrics":{"__typename":"MessageMetrics","views":63},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891036","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MTAzOSw4OTEwMzk","node":{"__ref":"ForumReplyMessage:message:891039"}}]},"editFrozen":false,"body@stringLength":"217","rawBody":"

Is there any update on this issue?  It would appear that the update to MYOB has caused this issue.  Mine was working fine before the update and I have had the issue ever since.  Very frustrating.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891036_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:891039":{"__typename":"ModerationData","id":"moderation_data:891039","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:356584":{"__typename":"User","id":"user:356584","uid":356584,"login":"MT-HSP","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-28T10:25:17.446+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:myob/user:356584"},"ForumReplyMessage:message:891039":{"__typename":"ForumReplyMessage","uid":891039,"id":"message:891039","revisionNum":1,"author":{"__ref":"User:user:294708"},"readOnly":false,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:891036"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:891039"},"body":"

Hi Sallyw,

Our team is aware of this issue, and we’ve confirmed with our developers that the TAB key functionality will definitely be fixed in the next AccountRight release. I’ve also flagged your file as affected, so you’ll be notified as soon as there are any updates.

Regards,
Earl

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-24T14:59:08.956+11:00","lastPublishTime":"2025-03-24T14:59:08.956+11:00","metrics":{"__typename":"MessageMetrics","views":57},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:891039","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDg5MTMwNyw4OTEzMDc","node":{"__ref":"ForumReplyMessage:message:891307"}}]},"editFrozen":false,"body@stringLength":"667","rawBody":"

Hi ,

Our team is aware of this issue, and we’ve confirmed with our developers that the TAB key functionality will definitely be fixed in the next AccountRight release. I’ve also flagged your file as affected, so you’ll be notified as soon as there are any updates.

Regards,
Earl

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Same issue, please advise when it's fixed.

It is very annoying and takes time when processing to use the mouse not the Tab.

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Same issue, please advise when it's fixed.

It is very annoying and takes time when processing to use the mouse not the Tab.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:891307_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:276653":{"__typename":"User","id":"user:276653","uid":276653,"login":"Extreme1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-07-01T14:23:32.331+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"entityType":"USER","eventPath":"community:myob/user:276653"},"ModerationData:moderation_data:890948":{"__typename":"ModerationData","id":"moderation_data:890948","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:890948":{"__typename":"ForumReplyMessage","uid":890948,"id":"message:890948","revisionNum":1,"author":{"__ref":"User:user:276653"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:890397"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890948"},"body":"

Good morning

We are having the same issue with the TAB key.  Can you please mark our file as affected and advise when the issue has been resolved.

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Good morning

We are having the same issue with the TAB key.  Can you please mark our file as affected and advise when the issue has been resolved.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890948_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890952":{"__typename":"ModerationData","id":"moderation_data:890952","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:890952":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:890952","revisionNum":1,"uid":890952,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890948"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890952"},"body":"

Hi Extreme1,

\n

 

\n

I've submitted a ticket and flagged your file as affected with our team. They'll be looking into it, and we'll keep you updated as soon as there's any progress.

\n

 

\n

Regards,

\n

Sai 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-21T11:39:33.710+11:00","lastPublishTime":"2025-03-21T11:39:33.710+11:00","metrics":{"__typename":"MessageMetrics","views":37},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890952","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"543","rawBody":"

Hi ,

\n

 

\n

I've submitted a ticket and flagged your file as affected with our team. They'll be looking into it, and we'll keep you updated as soon as there's any progress.

\n

 

\n

Regards,

\n

Sai 

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I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:( Not going to be fixed...  Very disappointed MYOB. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-20T10:09:12.474+11:00","lastPublishTime":"2025-03-20T10:09:12.474+11:00","metrics":{"__typename":"MessageMetrics","views":63},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890840","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MDg2NCw4OTA4NjQ","node":{"__ref":"ForumReplyMessage:message:890864"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"editFrozen":false,"body@stringLength":"259","rawBody":"

I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:( Not going to be fixed...  Very disappointed MYOB. 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890840_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890864":{"__typename":"ModerationData","id":"moderation_data:890864","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:890864":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:292938"},"id":"message:890864","revisionNum":1,"uid":890864,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890840"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890864"},"body":"

Hi JOYROOKE,

\n

 

\n

We’re so sorry for any confusion. We're not sure where the mix-up happened, but we’ve double-checked with our developers and can confirm that the functionality issue with the TAB key not working in the date area of the invoice will definitely be fixed. The fix is scheduled for the April AccountRight release.

\n

 

\n

Cheers, 

\n

MYOB

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Hi ,

\n

 

\n

We’re so sorry for any confusion. We're not sure where the mix-up happened, but we’ve double-checked with our developers and can confirm that the functionality issue with the TAB key not working in the date area of the invoice will definitely be fixed. The fix is scheduled for the April AccountRight release.

\n

 

\n

Cheers, 

\n

MYOB

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890864_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:890839":{"__typename":"ModerationData","id":"moderation_data:890839","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:175487":{"__typename":"User","id":"user:175487","uid":175487,"login":"AJR076","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-10-12T13:01:57.624+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:187"},"entityType":"USER","eventPath":"community:myob/user:175487"},"ForumReplyMessage:message:890839":{"__typename":"ForumReplyMessage","uid":890839,"id":"message:890839","revisionNum":1,"author":{"__ref":"User:user:303326"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:890397"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890839"},"body":"

I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:(  Very disappointed MYOB.

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I have finally received the information that it isn't a problem and just a new feature of the update!! Very annoying this is a downgrade, not an update!! It isn'te being considered as a bug:(  Very disappointed MYOB.

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well thats just great isn't it! sub standard service for a product thats getting progressively worse.   How can this be a new feature for the update!!  The TAB key not working when it was IS NOT AN UPDATE. It is very much a downgrade and a frustrating one at that!  Lift your game myob!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"postTime":"2025-03-20T12:25:32.825+11:00","lastPublishTime":"2025-03-20T12:25:32.825+11:00","metrics":{"__typename":"MessageMetrics","views":87},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890874","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDg5MDg4NSw4OTA4ODU","node":{"__ref":"ForumReplyMessage:message:890885"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"313","rawBody":"

well thats just great isn't it! sub standard service for a product thats getting progressively worse.   How can this be a new feature for the update!!  The TAB key not working when it was IS NOT AN UPDATE. It is very much a downgrade and a frustrating one at that!  Lift your game myob!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890874_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890885":{"__typename":"ModerationData","id":"moderation_data:890885","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:890885":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:295370"},"id":"message:890885","revisionNum":1,"uid":890885,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890874"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890885"},"body":"

Hi AJR076,

\n

 

\n

I hear you. This isn't the kind of update anyone wants. We've flagged this with our team, and they're on it. We'll let you know as soon as we have any news. Appreciate your patience in the meantime!

\n

 

\n

Regards,

\n

Sai 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-20T13:17:46.387+11:00","lastPublishTime":"2025-03-20T13:17:46.387+11:00","metrics":{"__typename":"MessageMetrics","views":78},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890885","readOnly":false,"editFrozen":false,"body@stringLength":"577","rawBody":"

Hi ,

\n

 

\n

I hear you. This isn't the kind of update anyone wants. We've flagged this with our team, and they're on it. We'll let you know as soon as we have any news. Appreciate your patience in the meantime!

\n

 

\n

Regards,

\n

Sai 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890885_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:138593":{"__typename":"User","id":"user:138593","uid":138593,"login":"MJG6","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-09-21T12:59:28.385+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:173"},"entityType":"USER","eventPath":"community:myob/user:138593"},"ModerationData:moderation_data:890837":{"__typename":"ModerationData","id":"moderation_data:890837","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:890837":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:138593"},"id":"message:890837","revisionNum":1,"uid":890837,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:890397"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890837"},"body":"

Very frustrating!!

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Very frustrating!!

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890837_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:175":{"__typename":"Rank","id":"rank:175","position":57,"name":"Contributing Cover User","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:144527":{"__typename":"User","id":"user:144527","uid":144527,"login":"Joanne76","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-03-10T13:57:02.477+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:175"},"entityType":"USER","eventPath":"community:myob/user:144527"},"ModerationData:moderation_data:890780":{"__typename":"ModerationData","id":"moderation_data:890780","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:890780":{"__typename":"ForumReplyMessage","uid":890780,"id":"message:890780","revisionNum":1,"author":{"__ref":"User:user:144527"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:890397"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890780"},"body":"

This is so annoying and time consuming please fix it to enable us to tab across 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"87","kudosSumWeight":0,"postTime":"2025-03-19T11:12:38.693+11:00","lastPublishTime":"2025-03-19T11:12:38.693+11:00","metrics":{"__typename":"MessageMetrics","views":131},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890780","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MDc4Myw4OTA3ODM","node":{"__ref":"ForumReplyMessage:message:890783"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"92","rawBody":"

This is so annoying and time consuming please fix it to enable us to tab across 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890780_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890783":{"__typename":"ModerationData","id":"moderation_data:890783","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:256621":{"__typename":"User","id":"user:256621","uid":256621,"login":"AccountsLMurray","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-09-17T10:54:18.532+10:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:189"},"entityType":"USER","eventPath":"community:myob/user:256621"},"ForumReplyMessage:message:890783":{"__typename":"ForumReplyMessage","uid":890783,"id":"message:890783","revisionNum":1,"author":{"__ref":"User:user:292938"},"readOnly":false,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890780"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890783"},"body":"

Hi Joanne76,

\n

 

\n

We've noted your feedback and have added your account to the list of those affected by the Tab key issue. Sorry for any hassle this has caused. We'll keep you updated as soon as we get more information from our team. 

\n

 

\n

Cheers,

\n

MYOB

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2025-03-19T11:31:51.030+11:00","lastPublishTime":"2025-03-19T11:31:51.030+11:00","metrics":{"__typename":"MessageMetrics","views":124},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890783","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDg5MDc5MSw4OTA3OTE","node":{"__ref":"ForumReplyMessage:message:890791"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"604","rawBody":"

Hi ,

\n

 

\n

We've noted your feedback and have added your account to the list of those affected by the Tab key issue. Sorry for any hassle this has caused. We'll keep you updated as soon as we get more information from our team. 

\n

 

\n

Cheers,

\n

MYOB

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890783_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890791":{"__typename":"ModerationData","id":"moderation_data:890791","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:890791":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:256621"},"id":"message:890791","revisionNum":1,"uid":890791,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890783"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890791"},"body":"

Hello 

I am having the same issues with the TAB key in the date column.

I am also having the same issues with the ENTER key in the date column.

Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

Thanks, Loretta

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Hello 

I am having the same issues with the TAB key in the date column.

I am also having the same issues with the ENTER key in the date column.

Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

Thanks, Loretta

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890791_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:356258":{"__typename":"User","id":"user:356258","uid":356258,"login":"andyjohn","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-19T09:04:10.514+11:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":null,"entityType":"USER","eventPath":"community:myob/user:356258"},"ModerationData:moderation_data:890760":{"__typename":"ModerationData","id":"moderation_data:890760","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:890760":{"__typename":"ForumReplyMessage","uid":890760,"id":"message:890760","revisionNum":1,"author":{"__ref":"User:user:356258"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumTopicMessage:message:890397"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890760"},"body":"

+1 Same issue here. Fingers crossed devs fix soon but our last support case took 35 days for a response so not getting hopes up.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"130","kudosSumWeight":0,"postTime":"2025-03-19T09:09:00.084+11:00","lastPublishTime":"2025-03-19T09:09:00.084+11:00","metrics":{"__typename":"MessageMetrics","views":143},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890760","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MDc2NSw4OTA3NjU","node":{"__ref":"ForumReplyMessage:message:890765"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"135","rawBody":"

+1 Same issue here. Fingers crossed devs fix soon but our last support case took 35 days for a response so not getting hopes up.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890760_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:890765":{"__typename":"ModerationData","id":"moderation_data:890765","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:890765":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:292938"},"id":"message:890765","revisionNum":1,"uid":890765,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890760"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890765"},"body":"

Hi andyjohn,

\n

 

\n

Welcome to the Community Forum!

\n

 

\n

We've already flagged this issue with our relevant team, but there's no news yet on when it will be resolved. Rest assured, the team is actively working on it. We've added your account to the list of those affected, so you'll receive a notification once the issue is fixed. Thanks for your patience.

\n

 

\n

Cheers,

\n

MYOB

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-03-19T09:40:26.406+11:00","lastPublishTime":"2025-03-19T09:40:26.406+11:00","metrics":{"__typename":"MessageMetrics","views":127},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890765","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"729","rawBody":"

Hi ,

\n

 

\n

Welcome to the Community Forum!

\n

 

\n

We've already flagged this issue with our relevant team, but there's no news yet on when it will be resolved. Rest assured, the team is actively working on it. We've added your account to the list of those affected, so you'll receive a notification once the issue is fixed. Thanks for your patience.

\n

 

\n

Cheers,

\n

MYOB

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Having the same issue. Hoping MYOB find a resolution ASAP as it is very time consuming when adding lots of information into an invoice.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":4,"postTime":"2025-03-18T11:13:26.250+11:00","lastPublishTime":"2025-03-18T11:13:26.250+11:00","metrics":{"__typename":"MessageMetrics","views":234},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890711","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDg5MDcxNCw4OTA3MTQ","node":{"__ref":"ForumReplyMessage:message:890714"}}]},"editFrozen":false,"body@stringLength":"142","rawBody":"

Having the same issue. Hoping MYOB find a resolution ASAP as it is very time consuming when adding lots of information into an invoice.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:890711_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:890714":{"__typename":"ModerationData","id":"moderation_data:890714","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:890714":{"__typename":"ForumReplyMessage","uid":890714,"id":"message:890714","revisionNum":1,"author":{"__ref":"User:user:294708"},"readOnly":false,"repliesCount":4,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Accounting_Software_General"},"parent":{"__ref":"ForumReplyMessage:message:890711"},"conversation":{"__ref":"Conversation:conversation:890397"},"subject":"Re: Tab key function no longer working in date area of invoice.","moderationData":{"__ref":"ModerationData:moderation_data:890714"},"body":"

Hi Julie80 and JacEscape,

We are aware of this issue and it has been escalated to the relevant team for further investigation and resolution. Your file has been marked as affected, and you will be notified once the issue is resolved.

Regards,
Earl

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2025-03-18T11:25:17.933+11:00","lastPublishTime":"2025-03-18T11:25:17.933+11:00","metrics":{"__typename":"MessageMetrics","views":224},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:890397/message:890714","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDg5MDc4Niw4OTA3ODY","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDg5MDc4Niw4OTA3ODY","node":{"__ref":"ForumReplyMessage:message:890786"}}]},"editFrozen":false,"body@stringLength":"871","rawBody":"

Hi and ,

We are aware of this issue and it has been escalated to the relevant team for further investigation and resolution. Your file has been marked as affected, and you will be notified once the issue is resolved.

Regards,
Earl

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Hello Earl

I am having the same issues with the TAB key in the date column.

I am also having the same issues with the ENTER key in the date column.

Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

Thanks, Loretta

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Hello Earl

I am having the same issues with the TAB key in the date column.

I am also having the same issues with the ENTER key in the date column.

Previously I could just hit the enter key from the date column and it would move down to the next line but all it does now is change the date.

Thanks, Loretta

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I came here to make a post about this, Glad i'm not the only one as i thought I was going crazy!

Please we need a fix for this asap, it is making my time billing invoicing extremely slow!!

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I came here to make a post about this, Glad i'm not the only one as i thought I was going crazy!

Please we need a fix for this asap, it is making my time billing invoicing extremely slow!!

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