Transfer date from one subscription to another
Hi, Is there a way to transfer a whole date file, including all transactions from one MYOB Account right subscription to another subscription? Thanks
Forum Discussion
Hi TanyaBennett,
If you're looking to transfer your whole file including all transactions to another AccountRight subscription, we'll need to process a serial number removal first. You can get that sorted by chatting with our live chat support via our virtual assistant, MOCA, or submit a case via MyAccount.
But if you're moving to MYOB Business, the process is a bit different. You'll need to go through a migration. You can get started with that using this link: Move to MYOB Business from AccountRight or AccountEdge.
Regards,
Sai
I have just tried, but the virtual assistant could not understand what i was requesting. Please advise how I word my request? Thanks
Hey TanyaBennett,
When chatting with our Live Chat, after picking which product you need a hand with, just type “Live Chat” and it’ll steer you the right way to a real person. After that, chuck in your account details when prompted, and you’ll be straight through to our team. Aside from that. you can also create a support case via MyAccount.
Cheers,
Doreen
