Trouble logging into MYOB Accountright
A couple of users are finding that they are being requested quite a few times to reset their password each morning when logging in, this morning it took my 7 attempts to try and login. Is anyone els...
Forum Discussion
Hi All,
Thank you for your posts and welcome to the Community Forum! I appreciate you for letting us know your concerns, and I'm sorry for the trouble that you are experiencing when you are logging in. I'll be more than happy to help you with this. When you enter your username and password, please do not press enter on your keyboard. Just manually click the sign in button using your mouse and let me know how it goes.
Please let me know if you need further help.
Kind regards,
Sai
*sigh* I had this issue too, logged in and hit Enter after entering password and BAM! onto Forget Password prompt. Backed up and pressed the Login button and got in.
This is UX bug that needs to be fixed, pressing Enter/Return key on the keyboard from the password field should trigger the Login Action, not move to the Forget Password dialog. This is sooooo the default for everyone else. How this was missed (or even intentional, which is worst) during QA testing, makes me worried for the real important stuff, like the actual accounting calculations of all the accounts.
Regards
Damien
