Forum Discussion

CameronBNR's avatar
CameronBNR
Contributing User
1 year ago

Unable to confirm company file.

Hello all, Went to log into MYOB this morning and it popped up saying "Cannot confirm company file and This is a read only file now".   Tried to confirm company file online, says it cannot connect...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi CameronBNR,

Our backend team is ready to help you with generating a new Confirmation code. Make sure to reach out to them directly. You can contact them on Live Chat via our virtual assistant at  MOCA or by submitting a support case via  http://myaccount.myob.com/.

Regards,
Earl

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