Forum Discussion

angieb1's avatar
angieb1
Contributing User
9 months ago

Unable to confirm company file

Hello, I have an older version of MYOB, and am unable to confirm my company file online.  Can someone please help me? I have had this problem before, and was helped through this Community Forum, for...
  • Hannah_V's avatar
    Hannah_V
    9 months ago

    Hi, angieb1. Thank you for letting me know. I sent you a private message to expedite the resolution process, please check your inbox. 

angieb1's avatar
angieb1
Contributing User

Hi Hannah,

Thank you for your reply. I've followed those instructions and was told I now have full access.

Unfortunately, it is 'Read only'.

Can you please tell me how to override this?

I have a Version 2015.3.17.3339.

We don't intend updating as we are soon to retire and won't need to be doing BAS Returns then.

 

Can you please help with this new issue? 

Thank you. Angie

Hannah_V's avatar
Hannah_V
Former Staff
9 months ago

Hi, angieb1. Thank you for letting me know. I sent you a private message to expedite the resolution process, please check your inbox. 

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