Unable to log into MYOB.
Our MYOB file is frozen with message Backup in Progress & has been for last 4 days and we are therefore unable to log in. Logged request & have received a Case No but we are still unable to access ou...
Forum Discussion
Hi shireauto,
I’m sorry for the trouble this has caused, especially with you being unable to access the file for the last few days. We’ve now run a script over the file on our side, and it should be working again now. When you have a chance, please try logging in again. If this does happen again in future, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can investigate it and get things moving as quickly as possible. Thanks for your patience.
Regards,
Sai
