Forum Discussion

jmiw77's avatar
jmiw77
User
2 years ago

Unauthorised access

Just wondering if anybody else had this happened to them.  On 29/6, I received the usual security check email from MYOB "Security check: MYOB business settings have changed" notifying me whenever a b...
Hannah_V's avatar
Hannah_V
MYOB Moderator
2 years ago

Hi, jmiw77 thank you for reaching out, and welcome to Community Forum!

 

First of all, I would like to apologize for this experience. I understand how you felt in that situation. 

I would like to further investigate here on my end, to assist you with that, please send me a private message with the following information:

  • Serial Number
  • First and Last Name
  • Company Name

 

Regards,

Hannah

  • jmiw77's avatar
    jmiw77
    User
    2 years ago

    Thanks Hannah but I can't seem to PM you?  This is the page I came to when I clicked on the link.

     

    • Sean_DC's avatar
      Sean_DC
      MYOB Moderator
      2 years ago

      Hi jmiw77 

       

      We take security and privacy seriously. It would be best to reach out to our designated team who handles this type of concern that you experienced. Kindly check this PAGE for the details on how to get in touch with the right support. Please let me know if you have questions or clarifications and I'll be glad to assist further.