Update -Improved Security- 2FA changes
We have recently taken measures to deliver new security functionality to provide contextual and adaptive multi-factor authentication (MFA) controls. As a result, MFA now takes into consideration a ra...
Forum Discussion
Hey JillL1 ,
Thanks for raising your concern and we do take the customer feedbacks seriously.
We understand your concern about security risk, and I would like to assure that our team is actively working on to improve the experience.
I will personally ensure to pass on your feedback and check whether our help article can be modified to clearly highlight the logout process.
Regards
Priya Selvaraj
I've made a Product Idea post: https://community.myob.com/t5/AccountRight-Idea-Exchange/AccountRight-Desktop-exit-should-log-you-out/idi-p/846695 asking for Logout on exit. Even though it "never was intended" to do it that way it has been in there since even I used MYOB (at thats over 10 years).
I have no idea where MYOB got the idea that users wanted to stay logged in forever (user survey? analytics on how many people ticked the "remember me for 12 hours" option?) but if you are going to change the way this works then you need to communicate this to Everyone: There should be a mass communication (ie email) to every single AccountRight user on the changes made to logins. Not this waiting for people to search the forums for answers.
PriyaSelvaraj and other Mods: you need to tell upper management to do this. Heck, do we have to hassle the new CEO of MYOB Paul Robson about this?
Regards
Damien
