Forum Discussion
Are there any updates on this fix?
There is a gaping security hole in your software that has been in place for three months, and despite my best attempts to contact the help desk, I am told to just keep waiting and monitor this post for updates, but you have not provided any updates.
- JillL18 months agoExperienced User
myobuser20 Try lodging a formal complaint via - feedback@myob.com. Not likely to change the outcome as MYOB seem unconcerned about the security issues raised however it does mean they will respond. A slight improvement on the non-response happening here.
- myobuser208 months agoContributing User
Hi Jill, two weeks of emailing and not even a single response from feedback@myob.com
Disappointing but sadly not surprising.
Their attitude to this issue is extremely perplexing.
- JillL18 months agoExperienced User
Any updates?
Can you advise what the expected process is for closing the file after doing a backup. Currently if we choose File & backup then at the completion of the backup the file automatically closes. BUT when you re-open there is NIL security. No password, No 2FA. There is no opportunity to sign out of the file.
- myobuser208 months agoContributing User
Thanks, Jill - I have raised it with the MYOB team ad nauseam, and the best they gave me was to monitor this post. It has been months, and they have provided no updates.
I will email the feedback email as well, hopefully it generates some action.
It appears many people are concerned about this, but they seem to be doing nothing about it.